General

Click2shuttle.com offers our customers online reservation system. Our goal is to provide potential guests around the world the possibility of booking in a safe, economical, fast and effective way. At any time you can email us for informations about prices, transfers and everything you need to know about us.

Click2Shuttle d.o.o. made the following terms and conditions defining the rights and the obligations between the company Click2Shuttle d.o.o. and users of transportation services provided by the company Click2Shuttle, is a name that the company Click2Shuttle d.o.o is using on the website only for marketing purpose.

Click2 Shuttle d.o.o. is a company licensed for transportation of passengers in the internal road transport and in this text is a provider of transfer services .The client is a person who is using our website, reservation system, and our transportation service in general (in this text is also known as a customer/user).

Privacy policy

Click2shuttle d.o.o is committed to providing protection to personal data of customers, in a way to collect only the necessary, basic customer / user information necessary to fulfill our obligations; informs customers about how to use the collected data, regularly gives customers the choice of using their data, including the ability to decide whether or not to remove their name from the lists used for marketing campaigns.

All user data is strictly stored and accessible only to employees who need this information to perform the job. All employees Click2shuttle d.o.o. and business partners are responsible for respecting the principles of privacy protection.

Reservation & payment

When customer makes a booking he/she guarantee that he/she have the authority to accept and do accept on behalf of your party the terms of these booking conditions. A contract will exist as soon as the booking is confirmed on our system. This contract is made on the terms of these booking conditions, which are governed by Croatian law, and the jurisdiction of the Croatian Courts.

Customers who agree to cancel any part of their booking should note that their contract with Click2Shuttle.com and the supplier concerned will be terminated immediately. Immediate termination of the contract also applies where customers accept a refund, or part refund, at the time of cancellation.

By making an online reservation/booking via the Click2Shuttle web page booking system, you can choose between paying the full amount at once with your credit card, 20% deposit and the rest to driver directly after service is finished or you can choose paying total amount in cash (without deposit). Once you go to checkout and click pay now, you will get a confirmation email including contract.

Conversion statement

All payments will be effected in Croatian currency. The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Croatian kuna according to the current exchange rate of the Croatian National bank. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site.

Cancelation of travel&refund

Click2Shuttle.com reserves the right to cancel any transfer due to unforeseen circumstances, like extreme weather conditions (bad weather,strong wind,snow,closed roads and closed bridges).

Click2Shuttle.com reserves the right to cancel any transfer that is booked without 24 hour notice.

In case of cancelation of transfer 24 hours or more before the agreed date of transfer, transfer provider Click2Shuttle d.o.o. will not charge a fee for the cancellation and will refund the full payed amount.

In case of cancelation of transfer 24 hours or less before the agreed date of transfer, transfer provider Click2Shuttle d.o.o. will charge your credit card for the full amount of the reservation.

All cancellations must be in writing – by e-mail.

Liability insurance

All vehicles that are used for transfers are properly inspected and ensured in accordance with the laws of the Republic of Croatia.

Passengers insurance is included in the price of the transfer.

A passenger under the influence of alcohol, drugs or other controlled substances won't be allowed to enter a vehicle and will not be entitled to a refund of the amount paid.

A passenger whose behavior endangers the safety of driver, other passengers or other participants in traffic will be removed from the vehicle, and reported to local police department. Smoking,consuming alcohol or drugs in the vehicle is strictly prohibited. Everything else has to be approved by the driver or the owner of Click2Shuttle d.o.o.

Personal information security

The data from your credit card are given to guarantee the reservation, payment or billing terms formed according to owners of accommodation and those are expressed in the offer and the price of the confirmation granted after booking. To protect data from credit cards, we use "Secure Sockets Layer (SSL) technology and your data are completely safe. SSL encryption is a tested system that allows your browser to automatically encrypt your data before you send them. For a special offer credit card can be charged immediately upon booking, with no possibility of refund. Please check your details when making such a reservation. In the case of fraud and abuse of your credit card by a third party, most banks and credit card companies bear the risk and cover all costs arising from the abuse.

Court jurisdiction

You have the right to judicial arbitration. If any dispute between us and you is not reconciled after a reasonable effort to do so on part of both sides, the dispute will be brought before the Arbitration court with Split Court jurisdiction – under the authority of the laws of the Republic of Croatia.